US Customer Portal: Scheduled Downtime Starting

Scheduled Maintenance Report for TokenEx

Completed

Scheduled maintenance on the US Customer Portal (my.tokenex.com) is now complete. The portal should be accessible to all customers using the TokenEx platform. This was a foundational upgrade for scalability and multi-region access. Thank you for your patience.
Posted May 07, 2025 - 00:43 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2025 - 21:15 CDT

Scheduled

The scheduled maintenance for the US Customer Portal (my.tokenex.com) has begun. We anticipate approximately 4 hours of downtime. US customers will be unable to access the portal during this time. Processing (API / MFT) is not affected. Updates will be posted at status.tokenex.com.
Posted May 06, 2025 - 21:06 CDT
This scheduled maintenance affected: U.S. Data Center (Client Portal).