All Systems Operational

Uptime over the past 90 days. View historical uptime.
U.S. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Test Environment Operational
90 days ago
100.0 % uptime
Today
E.U. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Notice of Degradation of Service - US Production
Resolved - We're happy to report that our team has resolved the network degradation issue impacting the TokenEx Platform. We have successfully implemented mitigation steps and will continue to closely monitor the system to ensure full stability. We appreciate your patience and understanding throughout this process.
Jun 19, 19:59 CDT
Monitoring - Our team has successfully implemented mitigation steps for the network degradation issue impacting the TokenEx Platform. We are now actively monitoring the situation to ensure stability and full restoration of service. We apologize for any inconvenience and appreciate your continued patience as we work to confirm full resolution.
Jun 19, 19:04 CDT
Update - Our team is continuing to work diligently on the network degradation issue impacting the TokenEx Platform. We are currently collaborating closely with our vendor on a bridge call, actively focused on implementing mitigation strategies to address and resolve the ongoing attack. We anticipate providing the next update within 30 minutes or as significant progress is made. We apologize for any inconvenience and appreciate your continued patience as we work to restore full service.
Jun 19, 18:24 CDT
Update - Current Status: Degraded Performance - Our team is actively working to resolve a network degradation issue impacting the TokenEx Platform.

Impact: Users may experience increased response times or intermittent network degradation.

Details: We identified an issue affecting our network infrastructure at approximately 4:30 PM on June 19, 2025. Our engineering teams are currently investigating the root cause and implementing solutions to restore full performance.

Actions Being Taken:
- Analyzing network traffic patterns
- Rerouting traffic through alternate paths
- Reviewing DDoS tools and working on mitigation steps
- Our team is continuing to work on this issue and will provide updates as new information becomes available.

Next Update: We anticipate providing the next update within 30 minutes or as significant progress is made.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
Jun 19, 17:29 CDT
Update - Our team is continuing to work on this issue.
Jun 19, 17:08 CDT
Identified - A network traffic degradation has been detected. Some clients may have experience intermittent issues accessing the U.S. platform during this time. Our team is investigating and will update shortly.
Jun 19, 16:34 CDT
Notice of Degradation of Service - US Production
Resolved - Between 12:40pm and 12:42pm CST, a network traffic degradation was detected. Service has been restored, but some clients may have experienced issues accessing the U.S. platform during this time.
Jun 19, 13:19 CDT
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

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