Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance
Scheduled Maintenance Report for TokenEx
Completed
TokenEx has completed our Production MFT Platform Update (batch.tokenex.com) scheduled for March 6th, 2023 1430 – 1500 CT.
Total Maintenance Time: 0h 20m
Actual Interruption: 2 minutes - 14:39-14:41 CST
Details: TokenEx has applied the vendor supplied updates to our Managed File Transfer Platform.
Posted Mar 06, 2023 - 14:58 CST
Update
The TokenEx SFTP services are now available.
Maintenance: In Progress
Actual Interruption: 2 minutes - 14:39-14:41 CST
Posted Mar 06, 2023 - 14:47 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 06, 2023 - 14:31 CST
Scheduled
Schedule:
Test MFT platform updates (test-batch.tokenex.com) February 16th, 2023 - Completed
EU MFT Platform Update (eu-batch.tokenex.com) February 23rd, 2023 – Completed
Production MFT Platform Update (batch.tokenex.com) scheduled for March 6th, 2023 1430 – 1500 CST 

Total Maintenance Time: 0h 30m 

Details: During this maintenance window, TokenEx will be applying vendor supplied updates to our Managed File Transfer Platform. 

Impact: Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the SFTP endpoint (batch.tokenex.com). While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other TokenEx services. If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Sincerely,
Your TokenEx Team
Posted Feb 28, 2023 - 09:32 CST
This scheduled maintenance affected: U.S. Data Center (Batch/MFT).