Production MFT Platform Updates

Scheduled Maintenance Report for TokenEx

Completed

The scheduled maintenance has been completed.
Posted Jun 29, 2021 - 13:20 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2021 - 13:00 CDT

Scheduled

Scheduled Maintenance Notification

Test MFT Platform Update (test-batch.tokenex.com) scheduled for June 1, 2021 at 1300-1330 CST - Completed
EU MFT Platform Update (eu-batch.tokenex.com) scheduled for June 15, 2021 at 1300-1330 CST - Completed
Production MFT Platform Update (batch.tokenex.com) scheduled for June 29, 2021 at 1300-1330 CST

During this maintenance window, TokenEx will be applying vendor supplied updates to our Managed File Transfer Platform.

Impact:
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the SFTP endpoint (batch.tokenex.com). While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other TokenEx services.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Sincerely,
Your TokenEx Team
Posted May 25, 2021 - 09:25 CDT
This scheduled maintenance affected: U.S. Data Center (Batch/MFT).