Database incident affecting some costumers (US)

Incident Report for TokenEx

Resolved

A database incident occurred today starting at approximately 12:06 PM CDT and lasting for a period of 20 minutes that affected token services for some clients on our US-based platform. The issue has been resolved.

Posted Aug 16, 2021 - 16:56 CDT

This incident affected: U.S. Data Center (iFrame, API v1, Payment Services v1 (Active Merchant)).