Scheduled Maintenance Notification: US Region - November 2025

Scheduled Maintenance Report for TokenEx

Completed

The scheduled maintenance has been completed.

Posted Nov 20, 2025 - 07:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 20, 2025 - 05:00 CST

Scheduled

The TokenEx Production Environment (US) will undergo scheduled Production patching on Thursday, November 20th, from 5am CST (10am UTC) to 7am CST (12pm UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Posted Nov 18, 2025 - 14:39 CST

This scheduled maintenance affected: U.S. Data Center (iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant), Payment Services v2, Batch/MFT, Client Portal, Test Environment).