Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2025 - 09:00 CST
Scheduled
We are performing a routine renewal of the SSL/TLS certificate for our Universal Tokenization API.
Component Affected: Universal Tokenization (specifically for the endpoint api.tokenex.com).
Who is Affected: Customers utilizing the api.tokenex.com endpoints
Start Time: Wednesday, December 17 at 9:00 AM Central Time (CT) / 3:00 PM UTC End Time: Wednesday, December 17 at 11:00 AM Central Time (CT) / 5:00 PM UTC
Expected Impact: Little to no impact is anticipated. This is a planned maintenance to ensure continued service security and connectivity. In the unlikely event of an issue, we have a rollback plan to revert to the current certificate.
Posted Dec 16, 2025 - 16:27 CST
This scheduled maintenance affected: U.S. Data Center (API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant), Payment Services v2).