Possible network issues

Incident Report for TokenEx

Resolved

This incident has been resolved.

Posted Jul 15, 2016 - 02:26 CDT

Monitoring

We have not seen any more issue and the platform is fully operational. We will continue to monitor the situation very closely.

Posted Jul 15, 2016 - 02:02 CDT

Investigating

We have had several alerts fire from external monitoring providers indicating customers may not be able to reach our production endpoints. At this time the alerts have cleared and we are continuing to monitor the situation.

Posted Jul 15, 2016 - 01:44 CDT