Payment Services - Possible Degradation

Incident Report for TokenEx

Resolved

This incident has been resolved.
Posted Feb 12, 2018 - 17:59 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2018 - 17:47 CST

Identified

The team has identified the issue and is implementing a fix.
Posted Feb 12, 2018 - 17:41 CST

Investigating

We're investigating reports of higher than normal response times for some payment service provider integrations from the Payment Services API. The team is actively researching the issue and will provide more info as it becomes available.
Posted Feb 12, 2018 - 17:26 CST
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