Timeouts to some 3rd Party Gateways

Incident Report for TokenEx

Resolved

A service interruption that occurred between 3:25PM CT and 4:25PM CT and which caused latency in several TokenEx API endpoints is now resolved. An investigation is underway.

Posted May 11, 2023 - 18:06 CDT

This incident affected: U.S. Data Center (API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant), Payment Services v2).