Interruption of Service - API / MFT
Incident Report for TokenEx
Resolved
We experienced a brief outage lasting approximately 2-3 minutes impacting all products in the US region. Our cloud-native load balancers became unhealthy at 10:25am CST. The cloud provider identified the issue and initiated a self-healing process which resolved the issue. Normal processing completely resumed by 10:28am CST. Our teams are continuing to monitor.
Posted Mar 06, 2024 - 11:38 CST
This incident affected: U.S. Data Center (iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant), Payment Services v2, Batch/MFT, Client Portal).
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