Network Connectivity Issues - US Production
Incident Report for TokenEx
Resolved
On 12/14/22 at 22:10:08 CST a degradation in network traffic was identified. Fifteen seconds later TokenEx experienced a high-availability event due to an unscheduled cloud provider migration of a production firewall in our Production U.S. datacenter. Service was restored two seconds later at 22:10:25. A subset of clients may have experienced issues accessing the U.S. platform during this window.
Posted Dec 14, 2022 - 22:00 CST
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