Production MFT Platform Updates

Scheduled Maintenance Report for TokenEx

Completed

The scheduled maintenance has been completed.

Posted Mar 24, 2020 - 13:39 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 24, 2020 - 13:30 CDT

Scheduled

Details:
During this maintenance window, TokenEx will be applying vendor supplied updates to our Managed File Transfer Platform.

Impact:
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the SFTP endpoint (batch.tokenex.com). While the first node in the cluster is being updated customers will not be able to upload or download files. This activity will not impact any other TokenEx services.

If you have any questions or concerns about this scheduled maintenance, please contact our Support team.

Sincerely,
Your TokenEx Team

Posted Mar 03, 2020 - 10:25 CST

This scheduled maintenance affected: U.S. Data Center (Batch/MFT).