All Systems Operational
Uptime over the past 90 days. View historical uptime.
U.S. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Test Environment Operational
90 days ago
100.0 % uptime
Today
E.U. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance
Completed - IXOPAY/TokenEx has completed our Production MFT Platform Update (batch.tokenex.com) scheduled for October 27, 2024 8:30AM. We will update again once the maintenance is complete.

Total Maintenance Time 0h 5m

Details: During this maintenance window, IXOPAY/TokenEx will be applying vendor supplied updates to our Managed File Transfer Platform.
Oct 27, 08:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 08:40 CDT
Scheduled - IXOPAY/TokenEx has begun our Production MFT Platform Update (batch.tokenex.com) scheduled for October 27, 2024 8:30AM. We will update again once the maintenance is complete.

Total Maintenance Time 0h 30m

Details: During this maintenance window, IXOPAY/TokenEx will be applying vendor supplied updates to our Managed File Transfer Platform.

Impact: Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the SFTP endpoint (batch.tokenex.com). While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY/TokenEx services. If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Oct 27, 08:39 CDT
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage