All Systems Operational

Uptime over the past 90 days. View historical uptime.
U.S. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Test Environment Operational
90 days ago
100.0 % uptime
Today
E.U. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Scheduled Maintenance Notification: US Region - November 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 CST
Scheduled - The TokenEx Production Environment (US) will undergo scheduled Production patching on Thursday, November 20th, from 5am CST (10am UTC) to 7am CST (12pm UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Nov 18, 14:39 CST
Nov 19, 2025
Elevated Transaction Processing Errors
Resolved - This incident is now considered resolved, and all service metrics have returned to their normal, stable levels following the mitigation efforts by the external provider.

Thank you for your patience and understanding.
Nov 19, 13:23 CST
Update - Teams are continuing to monitor, and all service metrics have returned to their normal, stable levels following the mitigation efforts by the external provider.

Teams will remain on standby to ensure continued stability. Thank you for your patience and understanding.
Nov 18, 14:09 CST
Monitoring - We are observing a significant reduction in elevated error rates for the portal and normal transaction processing for the iFrame has been restored.
Our teams are continuing to monitor the stability of the connections closely and remain engaged to confirm full service recovery following the mitigation efforts initiated by the external provider.
Nov 18, 06:26 CST
Investigating - We are currently investigating elevated errors and intermittent connectivity issues for IXOPAY services that rely on external network infrastructure.
We have identified this issue to be linked to a widespread service disruption reported by a key content delivery network provider (Cloudflare Incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).
Our team is engaged and actively analyzing the impact on our transaction processing and overall service availability. We are closely monitoring the situation as the external provider implements mitigation measures.
Nov 18, 05:57 CST
Nov 18, 2025
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