All Systems Operational

Uptime over the past 90 days. View historical uptime.
U.S. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Test Environment Operational
90 days ago
100.0 % uptime
Today
E.U. Data Center Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v1 Operational
90 days ago
100.0 % uptime
Today
Transparent Gateway API v2 Operational
90 days ago
100.0 % uptime
Today
Payment Services v1 (Active Merchant) Operational
90 days ago
100.0 % uptime
Today
Payment Services v2 Operational
90 days ago
100.0 % uptime
Today
Batch/MFT Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
TEST MFT-Batch platform updates
Completed - The scheduled maintenance has been completed.
Aug 18, 13:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 13:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 15:20 CDT
Scheduled - During this maintenance window, IXOPAY(TokenEx) will be applying vendor supplied updates to our Managed File Transfer Platform.

Impact:
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation.
This will result in a brief 10-15 minute interruption of the SFTP endpoint (test-batch.tokenex.com).
While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY Universal Token services.
Aug 14, 10:45 CDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
APIv2 Service Disruption
Resolved - We experienced an outage on our APIv2 endpoint from 7:17 p.m. CT to 8:54 p.m CT. last night ( 12:17 PM to 1:54 PM UTC ).
We apologize for the disruption and understand the impact this has on your business. We're actively working on long-term stability improvements, including implementing active-active and protective edge network solutions.
If you believe your transactions were affected, please create a support ticket or reach out to your Customer Success Manager (CSM) for assistance.
Aug 12, 16:17 CDT
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

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